I was trying to get the PDF version of FR working on 64-bit Windows server.
Every time when I perform the PDF view it was giving an HTTP 500 error.
Print log was showing that I don’t have Ghostscript installed, where as I had it installed.
[2011-01-19T04:05:55.491-08:00] [EPMFR] [ERROR]  [oracle.EPMFR.core.reporting.printserver.PrintInstanceThread] [tid: Thread-11] [ecid: 0000IqUAf6lC4yQ_m_S4yZ1DDhE2000002,0] [SRC_CLASS: com.hyperion.reporting.printserver.PrintInstanceThread] [SRC_METHOD: processInstance] Could not load Ghostscript or Distiller. Please ensure that a supported version of Ghostscript or Distiller is properly installed
So I un-installed Ghostscript, cleaned up all the registry entries and installed the 32-bit version of Ghostcript (Yes, even on 64-bit servers, you have to use the 32-bit version).
Also I updated the path entries with the Ghostscript one
That’s it…..we were back in business
There are configurations you can do with the script. Uninstall it and upgrade to a compatible version.
What configurations are you talking about? and GHostscript 8.63 is a compatabile version
Can you please let us know where exactly do we need to update the below path entires.
Thanks in advance.
update that in PATH (add those to server's PATH environment variable