Smart View Quick Tip – Smart View 32 bit or 64 bit? Which one was installed? 5

This is an interesting question I hear all the time, which version of Smart View should we install. Prior to Smart View shipped with 2 installer

  1. For 64 bit Office
  2. For 32 bit Office
Now that is an old story because was released in 2013. (3 years back!!!!)
I know that there are many people who still looks for this and even extracts the 32 bit msi and end up having issues while installing on 64bit office versions. If you are one among those people, please stop doing that 😉 you don’t have to do the heavy lifting of finding which version of Office you’ve and then use the right installer, hey Smart View can handle it.
Now this post is adding something more to what said above. What I I want to check which version of Smart View was installed. There was a thread on OTN on this and that is the reason for this blog post.

Read the rest, if you cannot find Smart View Installer version from Control Panel. 

Well yeah we know if the Office is 32 bit version then Smart View is going to be 32 bit, wait I don’t trust you :). Need the proof man!!!! 🙂
The proof 🙂
It is (was not for me) not really easy to get the information.
Even if I look at the Version Info from Smart View, all it gives me is what is given below
How will I know the version 🙁
You’ll have to look at the registry keys for this.
Now what I found that it is easy to search for a key word, which is nothing but “Oracle Smart View 32-bit for Office” (so if you are looking for 64 bit, you know what to do now)
I choose to look only at the Data and Match whole string only
Once I do that, if my Smart View was 32 bit I’ll get to a key similar to the one given below
Interesting thing about that key is it even has the SourceList and will also tell you what source was last used. It will also tell you about the package name.
I know you want to go further 🙂
So we now got a key to search for in my case it is 1B68ACA2978AE934BBC433C8A51982F2
Now I’m going to search for that key
I’m looking at Keys and Match whole string only
You might have to search 3 or more (my case it was 3) till you reach here
I’ve two users in my system
  1. Me (that was obvious)
  2. Administrator
If you look under InstallProperties you’ll find a lot of options. Like what date was Smart View installed, What was my install source, What is my install directory, et al
You can also see what msi was copied to the windows installer directory
Just for kicks I ran the msi which was given in the path and viola!! (you don’t need to do this)
There we go it was indeed 32 bit (ooooh)


The reason for going this route was because on OP’s (OTN question) machine this was not showing up in Control Panel. The best place to look for this information is in the Control Panel, if you cannot find it there, you now know where to look. 😉 (easy peasy!!!)

About Celvin Kattookaran

I’m an EPM Consultant, my primary focus is on Hyperion Planning and Essbase. Some of you from Hyperion Support team might recognize me or have seen my support articles, I was with the WebAnalysis Support Team. I'm an Independent Consultant with “Intekgrate Corporation” based out of Aurora office. I’m from God’s Own Country (Kerala, India), lived in all southern states of India, Istanbul and Johannesburg (and of course United States). I’m core gamer :) and an avid reader. I was awarded Oracle ACE Director for my contributions towards EPM community.

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